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GET
https://api.trillet.ai
/
v2
/
api
/
call-history
/
metrics
Get Call History Metrics
curl --request GET \
  --url https://api.trillet.ai/v2/api/call-history/metrics \
  --header 'x-api-key: <api-key>' \
  --header 'x-workspace-id: <x-workspace-id>'
{
  "totalCalls": 150,
  "completedCalls": 120,
  "failedCalls": 10,
  "averageDuration": 180,
  "totalCost": 45.50
}

​
Headers

​
x-api-key
string
required
API key used for authenticating requests to the API.
​
x-workspace-id
string
required
Workspace identifier for the API.

​
Query Parameters

​
agentId
string
Filter metrics by a specific agent ID.
​
status
string
Filter by call status (e.g., “completed”, “failed”, “no-answer”).
​
direction
string
Filter by call direction (“inbound”, “outbound”, “bidirectional”).
​
pathwayId
string
Filter by call flow ID.
​
dateRange
string
JSON string with startDate and endDate in ISO format. Example: {"startDate":"2024-01-01","endDate":"2024-01-31"}
​
callType
string
Filter by call type: “sip” or “web”.

​
Response Fields

​
totalCalls
number
Total number of calls matching the filters.
​
completedCalls
number
Number of completed calls.
​
failedCalls
number
Number of failed calls.
​
averageDuration
number
Average call duration in seconds.
​
totalCost
number
Total cost of all calls.
{
  "totalCalls": 150,
  "completedCalls": 120,
  "failedCalls": 10,
  "averageDuration": 180,
  "totalCost": 45.50
}