API key used for authenticating requests to the API.
Workspace identifier for the API.
Response Body
The response body will contain an array of the following fields:
The unique identifier for the conversation.
The unique identifier for the user associated with the conversation.
The unique identifier for the flows associated with the conversation.
The unique identifier for the agent handling the conversation.
Customer details associated with the conversation.
The name of the customer.
The email address of the customer.
The phone number of the customer.
A list of messages within the conversation.
The timestamp when the conversation was created.
The timestamp when the conversation was last updated.
[
{
"_id": "675c8e368824aa5f130b94d6",
"userId": "674e29976b6acbac106d2651",
"pathwayId": "674e75bbe1456b11a194f091",
"agentId": "674e7579e1456b11a194f08b",
"customer": {
"name": "Test Customer Name",
"email": "customer@example.com",
"phone": "+123456789"
},
"messages": [
{
"direction": "outbound",
"sent": true,
"message": "Thank you for your feedback!",
"status": "approved",
"_id": "675c8e368824aa5f130b94d3",
"createdAt": "2024-12-01T08:45:00Z",
"updatedAt": "2024-12-01T09:00:00Z"
}
],
"createdAt": "2024-12-01T08:45:00Z",
"updatedAt": "2024-12-01T09:00:00Z"
}
]
