GET
/
v1
/
api
/
call-history
/
{callHistoryId}
curl --request GET \
  --url https://api.trillet.ai/v1/api/call-history/{callHistoryId} \
  --header 'x-api-key: <api-key>' \
  --header 'x-workspace-id: <x-workspace-id>'
{
  "_id": "1234567890abcdef",
  "workspaceId": "abcdef1234567890",
  "agentId": "abcdef1234567890",
  "callFlowId": "abcdef1234567890",
  "roomName": "web-1234abcd",
  "direction": "outbound",
  "fromPhoneNumber": "+10000000000",
  "toPhoneNumber": "+10000000001",
  "status": "completed",
  "startTime": 1680000000,
  "endTime": 1680000300,
  "cost": {
    "customer_charge": 0.10
  },
  "metadata": {},
  "functionCalls": [],
  "summary": "Generic conversation summary about customer engagement.",
  "analyzedData": {
    "additional_field": "generic details"
  },
  "createdAt": "2025-01-01T10:00:00Z",
  "updatedAt": "2025-01-01T10:05:00Z"
}

​
Headers

​
x-api-key
string
required

API key used for authenticating requests to the API.

​
x-workspace-id
string
required

Workspace identifier for the API.

​
Path Parameters

​
callHistoryId
string
required

The unique identifier of the call record in the database.

​
Response Fields

​
_id
string

The unique identifier for the call history record.

​
workspaceId
string

The identifier of the workspace associated with this call history.

​
agentId
string

The identifier of the agent involved in the call.

​
callFlowId
string

The identifier of the call flow used during the call.

​
roomName
string

The virtual room name where the call took place.

​
direction
string

The direction of the call (e.g., “inbound” or “outbound”).

​
fromPhoneNumber
string

The phone number from which the call originated.

​
toPhoneNumber
string

The phone number to which the call was made.

​
status
string

The final status of the call (e.g., “completed”, “failed”, “ongoing”).

​
startTime
number

The start time of the call as a Unix timestamp.

​
endTime
number

The end time of the call as a Unix timestamp.

​
cost
object

Details of the costs incurred during the call.

​
customer_charge
number

The charge to the customer for the call.

​
metadata
object

Additional metadata associated with the call.

​
functionCalls
array

An array detailing any functional calls made during the interaction.

​
summary
string

A brief summary of the call.

​
analyzedData
object

Analyzed data from the call that may include additional fields.

​
additional_field
string

Additional details from the analyzed data.

​
createdAt
string

Timestamp when the call history was created.

​
updatedAt
string

Timestamp when the call history was last updated.

{
  "_id": "1234567890abcdef",
  "workspaceId": "abcdef1234567890",
  "agentId": "abcdef1234567890",
  "callFlowId": "abcdef1234567890",
  "roomName": "web-1234abcd",
  "direction": "outbound",
  "fromPhoneNumber": "+10000000000",
  "toPhoneNumber": "+10000000001",
  "status": "completed",
  "startTime": 1680000000,
  "endTime": 1680000300,
  "cost": {
    "customer_charge": 0.10
  },
  "metadata": {},
  "functionCalls": [],
  "summary": "Generic conversation summary about customer engagement.",
  "analyzedData": {
    "additional_field": "generic details"
  },
  "createdAt": "2025-01-01T10:00:00Z",
  "updatedAt": "2025-01-01T10:05:00Z"
}