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GET
https://api.trillet.ai
/
v2
/
api
/
active-calls
List Active Calls
curl --request GET \
  --url https://api.trillet.ai/v2/api/active-calls \
  --header 'x-api-key: <api-key>' \
  --header 'x-workspace-id: <x-workspace-id>'
{
  "data": [
    {
      "id": "665a1b2c3d4e5f6a7b8c9d0e",
      "roomName": "call-abc123",
      "customerPhone": "+14155551234",
      "customerName": "John Doe",
      "aiAgentName": "Customer Support Agent",
      "duration": 145,
      "status": "active",
      "sentiment": "positive",
      "lastMessage": "Sure, I can help you with that!",
      "transferRequested": false,
      "type": "phone",
      "participants": [
        {
          "identity": "agent-001",
          "isAgent": true,
          "joinedAt": "2024-06-01T10:00:00.000Z"
        },
        {
          "identity": "customer-001",
          "isAgent": false,
          "joinedAt": "2024-06-01T10:00:01.000Z"
        }
      ]
    }
  ],
  "count": 1,
  "timestamp": "2024-06-01T10:02:25.000Z"
}

​
Headers

​
x-api-key
string
required
API key used for authenticating requests to the API.
​
x-workspace-id
string
required
Workspace identifier for the API.

​
Response Fields

​
data
array
Array of active call objects.
​
id
string
Unique identifier for the active call.
​
roomName
string
The LiveKit room name for the call.
​
customerPhone
string
Customer’s phone number.
​
customerName
string
Customer’s name if available.
​
aiAgentName
string
Name of the AI agent handling the call.
​
duration
number
Current call duration in seconds.
​
status
string
Call status (always “active” for this endpoint).
​
sentiment
string
Current detected sentiment of the conversation.
​
lastMessage
string
The most recent message in the conversation.
​
transferRequested
boolean
Whether a transfer to a human agent has been requested.
​
type
string
Call type: “phone” or “web”.
​
participants
array
Array of call participants.
​
count
number
Total number of active calls.
​
timestamp
string
Server timestamp of the response.
{
  "data": [
    {
      "id": "665a1b2c3d4e5f6a7b8c9d0e",
      "roomName": "call-abc123",
      "customerPhone": "+14155551234",
      "customerName": "John Doe",
      "aiAgentName": "Customer Support Agent",
      "duration": 145,
      "status": "active",
      "sentiment": "positive",
      "lastMessage": "Sure, I can help you with that!",
      "transferRequested": false,
      "type": "phone",
      "participants": [
        {
          "identity": "agent-001",
          "isAgent": true,
          "joinedAt": "2024-06-01T10:00:00.000Z"
        },
        {
          "identity": "customer-001",
          "isAgent": false,
          "joinedAt": "2024-06-01T10:00:01.000Z"
        }
      ]
    }
  ],
  "count": 1,
  "timestamp": "2024-06-01T10:02:25.000Z"
}