---
title: "Create Role"
api: "POST /v1/api/roles-and-permissions/roles"
description: "Create a new role with specific permissions for your workspace."
---

## Headers
<ParamField header="x-workspace-id" type="string" required>
Workspace identifier for the API.
</ParamField>

## Request Body

<ParamField body="name" type="string" required>
Name of the role (e.g., "Agent Manager", "Viewer").
</ParamField>

<ParamField body="description" type="string">
Description of the role and its intended use.
</ParamField>

<ParamField body="permissions" type="array of strings" required>
Array of permission ID strings to assign to this role. **Always required — pass an empty array `[]` if no permissions are needed.** Each item must be a plain string (e.g., `"agent_view"`), not an object. Use the [List Permissions](/v1/api-reference/endpoints/roles/list-permissions) endpoint to retrieve available permission IDs.
</ParamField>

<ParamField body="userIds" type="array">
Array of user IDs to assign this role to.
</ParamField>

## Response Fields

<ResponseField name="_id" type="string">
Unique identifier for the created role.
</ResponseField>

<ResponseField name="name" type="string">
Name of the role.
</ResponseField>

<ResponseField name="description" type="string">
Description of the role.
</ResponseField>

<ResponseField name="permissions" type="array">
Array of permission objects assigned to the role.
</ResponseField>

<ResponseField name="workspaceId" type="string">
Workspace ID associated with the role.
</ResponseField>

<ResponseField name="createdAt" type="string">
Timestamp when the role was created.
</ResponseField>

<RequestExample>
```json With permissions
{
  "name": "Manager",
  "description": "Full access to agents and call history",
  "permissions": [
    "agent_view",
    "agent_create",
    "agent_edit",
    "call_history_view"
  ]
}
```

```json Minimal (no permissions)
{
  "name": "Viewer",
  "description": "Read-only role",
  "permissions": []
}
```
</RequestExample>

<ResponseExample>
```json
{
  "_id": "665a1b2c3d4e5f6a7b8c9d0e",
  "name": "Manager",
  "description": "Full access to agents and call history",
  "permissions": [
    { "key": "agent_view", "category": "agents" },
    { "key": "agent_create", "category": "agents" },
    { "key": "agent_edit", "category": "agents" },
    { "key": "call_history_view", "category": "calls" }
  ],
  "workspaceId": "664a1b2c3d4e5f6a7b8c9d0e",
  "createdAt": "2024-06-01T09:00:00.000Z"
}
```
</ResponseExample>