---
title: 'Get Conversation By ID'
api: 'GET /v1/api/conversations/{conversationId}'
description: 'Fetch the message history and details for a specific conversation.'
---

### Headers  
<ParamField header="x-workspace-id" type="string" required>
  Workspace identifier for the API.
</ParamField>

### Path Parameters
<ParamField path="conversationId" type="string" required>
  The unique identifier of the conversation.
</ParamField>



### Response Fields

<ResponseField name="_id" type="string">
  The unique identifier for the conversation.
</ResponseField>

<ResponseField name="userId" type="string">
  The unique identifier for the user associated with the conversation.
</ResponseField>

<ResponseField name="pathwayId" type="string">
  The unique identifier for the flow associated with the conversation.
</ResponseField>

<ResponseField name="agentId" type="string">
  The unique identifier for the agent handling the conversation.
</ResponseField>

<ResponseField name="customer" type="object">
  Customer details associated with the conversation.
  <ResponseField name="customer.name" type="string">
    The name of the customer.
  </ResponseField>
  <ResponseField name="customer.email" type="string">
    The email address of the customer.
  </ResponseField>
  <ResponseField name="customer.phone" type="string">
    The phone number of the customer.
  </ResponseField>
</ResponseField>

<ResponseField name="messages" type="array">
  An array of messages exchanged in the conversation.
  <Expandable title="Message Details">
    <ResponseField name="direction" type="string">
      The direction of the message (e.g., "outbound" or "inbound").
    </ResponseField>
    <ResponseField name="sent" type="boolean">
      Indicates whether the message was sent successfully.
    </ResponseField>
    <ResponseField name="message" type="string">
      The content of the message.
    </ResponseField>
    <ResponseField name="status" type="string">
      The status of the message (e.g., "approved", "received").
    </ResponseField>
    <ResponseField name="_id" type="string">
      The unique identifier for the message.
    </ResponseField>
    <ResponseField name="createdAt" type="string">
      Timestamp when the message was created.
    </ResponseField>
    <ResponseField name="updatedAt" type="string">
      Timestamp when the message was last updated.
    </ResponseField>
  </Expandable>
</ResponseField>

<ResponseField name="createdAt" type="string">
  Timestamp when the conversation was created.
</ResponseField>

<ResponseField name="updatedAt" type="string">
  Timestamp when the conversation was last updated.
</ResponseField>

### Response Example

<ResponseExample>
```json
{
  "_id": "112ec528bf7946a12ab0fs21",
  "userId": "60d9e3c2f42e4d03800e01a5",
  "pathwayId": "pw12345",
  "agentId": "ag67890",
  "customer": {
      "name": "Test Customer Name",
      "email": "customer@example.com",
      "phone": "+123456789"
    },
  "messages": [
      {
        "direction": "outbound",
        "sent": true,
        "message": "Thank you for your feedback!",
        "status": "approved",
        "_id": "675c8e368824aa5f130b94d3",
        "createdAt": "2024-12-01T08:45:00Z",
        "updatedAt": "2024-12-01T09:00:00Z"
      },
    {
        "direction": "inbound",
        "sent": true,
        "message": "No worries!",
        "status": "received",
        "_id": "675c8e368824aa5f130b94d3",
        "createdAt": "2024-12-01T08:55:00Z",
        "updatedAt": "2024-12-01T09:00:00Z"
      }
  ],
  "createdAt": "2024-12-01T08:45:00Z",
  "updatedAt": "2024-12-03T12:30:00Z"
}
```

</ResponseExample>